FAQ

Catering Faq’s

Minimum order Mon-Fri for central Sydney locations $80. Larger minimum orders are required for other areas and may attract a delivery fee – POA. Minimum orders for weekend catering deliveries start from $250 and delivery charges apply on all weekend orders – POA. Cold food orders may arrive up to 90 mins prior to your preferred order delivery time. Hot food orders may arrive up to 10 mins prior to preferred order delivery time. All of our menu items have a minimum order of 6 pieces unless otherwise stated. All of our meal packages require a minimum of 8 guests unless otherwise stated. All orders are required by 2pm to guarantee next day delivery – For last minute orders please contact us directly to confirm availability. Catering invoices may be settled by EFT or credit card (2% fee).

Event Faq’s

A 30% deposit is required for all event bookings with the balance payable 7 working days prior Final numbers are menu inclusions are required 7 working days prior to your occasion Plating information We supply all orders on biodegradable platters unless melamine platters are requested. Napkins are supplied upon request and with our compliments. Platter collection will take place within 2 business days where possible – Platters which are not able to be retrieved will be invoiced for at full replacement value.

Catering Order cancellation

With notice of two or more working days prior, no charges will apply. With notice of one working day and before 2pm, a fee may be charged to compensate for any costs already incurred. With notice of one working day after 2PM or same day cancellations, full payment will be required.

Event Order cancellation

With notice of 31 days or more, full event deposits will be refunded With notice of 15-30 days, 50% of deposit amount will be retained With notice of 7-14 days, full deposit amounts will be retained With notice of 7 days or less, full event fee will be charged