FAQ

Catering Faq’s

Minimum order Mon-Fri for central Sydney locations $90. CBD deliveries have a $7.00 delivery fee. Other areas may attract higher minimums – POA. Minimum orders for weekend catering deliveries start from $250 and delivery charges apply on all weekend orders – POA. Cold food orders may arrive up to 90 mins prior to your preferred order delivery time. Hot food orders may arrive up to 15 mins prior to preferred order delivery time. All of our menu items have a minimum order of 6 pieces unless otherwise stated. All of our meal packages require a minimum of 8 guests unless otherwise stated. All orders are required by 2pm to guarantee next day delivery – For last minute orders please contact us directly to confirm availability. Catering invoices may be settled by EFT or credit card (surcharge applies).

Event Faq’s

A 40% deposit is required for all event bookings with the balance payable 7 working days prior. Final numbers and menu inclusions are required 10 working days prior to your occasion.

Plating information

We supply all orders on biodegradable platters unless melamine platters are requested. Napkins are supplied upon request and with our compliments. Replacement platter & equipment costs will be passed onto clients should these items be damaged or not returned.

Catering Order cancellation

With notice of two or more working days prior, no charges will apply. With notice of one working day and before 2pm, a fee may be charged to compensate for any costs already incurred. With notice of one working day after 2PM or same day cancellations, full payment will be required.

Event Order cancellation

A 40% deposit is required to confirm your event.  Final numbers & final payments are due 10 days prior to the occasion date. All final dietary requirements must be confirmed at this time. Final numbers may decrease within 20% of initial booking confirmation. In the event of cancellation, the full deposit amount will be forfeited.