Minimum Orders and Delivery Charges
Our hours of operation are Mon – Fri 7am – 4pm a minimum of $70.00 per order applies.
When an order fails to meet this minimum, we encourage you to increase the value of your order or the shortfall will be applied. We offer complimentary delivery to for central Sydney locations (7 km radius)
Delivery locations outside of this area will incur a fee – POA.
Minimum orders for weekend catering deliveries start from $250 and delivery charges apply on all weekend orders – POA.
Additional charges including staffing will apply for public holidays and deliveries outside standard operating hours POA.
Cold food orders may arrive up to 90 mins prior to your preferred delivery time. Hot food orders may arrive up to 30 mins prior to preferred delivery time.
All orders are required by 3pm to guarantee next day delivery. If you have a last minute order, please contact us directly to confirm availability.
Catering invoices must be settled prior to your delivery via EFT or credit card (1.5% Master Card and Visa, 2% Amex fee applies).
Cancellations and Refunds
Two or more working days prior, no charges will apply.
One working day prior before 23pm may incur a fee to compensate for any costs already incurred.
One working day prior after 2pm or on the same day require full payment to cover the costs incurred for food, labour or other services.
A full refund, credit or replacement will be provided if the order you receive is defective, not fit for purpose or damaged in transit. Please provide details of the manner in which the goods fail meet this criteria. Accompanying documentation i.e. Photographs are encouraged.
All orders are presented on bio-degradable platters unless melamine platters are requested (surcharge applies). Napkins are supplied upon request and with our compliments all other disposables can be added to your order prior to check out.
Platter and equipment replacement fees will be passed on to our customers should these items be damaged or not returned.